Crestalloy Trading FZCO (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and safeguard personal data when you visit our website or contact us, and describes your rights under the applicable data protection laws of the United Arab Emirates, in particular Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and its Executive Regulations.
1. Data controller
Crestalloy Trading FZCO, a company registered in the DMCC Free Zone, Dubai, United Arab Emirates, is the controller responsible for your personal data. For any privacy-related matter, please contact us at [Email Address].
2. Information we collect
When you visit our website or contact us, we may collect information that you voluntarily provide, such as your name, company name, email address, telephone number and any information contained in your enquiry. We may also automatically collect technical information, such as your IP address, device and browser data, and website usage data, where necessary for the secure and reliable operation of our website.
3. How and why we use your data
We process personal data for the following purposes: responding to enquiries and conducting business communications; providing and administering our services; operating, securing and improving our website; and complying with applicable legal, regulatory and tax obligations. We rely on the following lawful bases under the PDPL: your consent (which you may withdraw at any time); the necessity of processing for the performance of a contract or pre-contractual steps taken at your request; our legitimate business interests, provided these are not overridden by your interests or rights; and compliance with a legal obligation.
4. Cookies and technical data
Our website may use cookies and similar technologies for functionality, security and analytics purposes. Strictly necessary cookies are used to operate the website. Where we use non-essential cookies (for example, analytics), we will request your consent, and you can manage or withdraw your cookie preferences at any time through your browser settings or any cookie controls provided on our website.
5. Sharing and disclosure
We do not sell or rent personal data to third parties. We may share personal data with service providers (such as IT, hosting and communications providers), business partners and professional advisers where necessary for the purposes described above, and with competent authorities where required or permitted by law. Any third parties acting on our behalf are required to process personal data only in accordance with our instructions and applicable law.
6. International transfers
Some of our service providers may be located outside the United Arab Emirates. Where we transfer personal data across borders, we do so in accordance with the requirements of the PDPL, including transfers to jurisdictions recognised as providing an adequate level of protection or subject to appropriate safeguards or one of the legal bases permitted under the PDPL.
7. Data retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, or for as long as required to comply with applicable legal, regulatory, accounting or reporting obligations, after which it is securely deleted or anonymised.
8. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. While we take reasonable steps to safeguard your data, no method of transmission or storage is completely secure.
9. Your rights
Subject to the conditions and exceptions set out in the PDPL, you have the right to: request access to the personal data we hold about you; request correction of inaccurate or incomplete data; request erasure of your data; object to or request restriction of certain processing; withdraw your consent where processing is based on consent; and request that your data be transferred to you or another controller in a structured, machine-readable format. To exercise any of these rights, please contact us at [Email Address]. You also have the right to lodge a complaint with the UAE Data Office.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version will always be published on our website, with the date of the latest revision shown below.
11. Governing law and contact
This Privacy Policy is governed by the data protection laws and regulations of the United Arab Emirates. For any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Crestalloy Trading FZCO
DMCC Free Zone, Dubai, United Arab Emirates and do like an impressum with the adress:
Crestalloy Trading FZCO Unit No: 177 DMCC Business Centre Level No 5 Jewellery &
Gemplex 2 Dubai United Arab Emirates something like this
